Hi Fi Cosmetics Review

 I am not quite sure how to start this review as it has

been in the making for well over two months now.
I am extremely dissatisfied with the turnaround time and the
communication from this company.

Below explains why ,if you want to skip this and
go straight to the product review please feel free =0)

I contacted Veronica, the owner of Hi-Fi Cosmetics on 5/12
through Etsy and inquired about the purchase of a blogger/review package.

She responded over a week later and told me she could put together a $10 sample

package. I had heard such great things about Hi-Fi so this sounded

awesome. She invoiced me through Paypal on 5/20 and I paid on 5/23.

On 6/5 Paypal sent me a shipping notice. I expected the package within a week.

On 6/12 I realized the package had not arrived so I checked the tracking and it had

not updated at all and only showed that the label had been printed.

I emailed Veronica that day asking if she had any info on where my package was.

On 6/15 she responded asking for my invoice number. I responded the same day with

my invoice number. I never received a response from her after that.

I finally received my package on 6/18. I checked the tracking and noticed my package

was accepted at the post office on 6/15, the same day I emailed asking

about it. I feel like my order was forgotten about until I asked about and then shipped

the same day which is fine because I know things happen but the lack of

communication is not fine AT ALL.

From the day I ordered (paid) to the day I got my package was 29 days.
Here is my order.
Everything was packaged nicely.
I received 7 pigment samples
and 1 Spotlight Lipglaze.

The packaging on the lip glaze was nice.
The color I received was Sweet Escape.
My first thought upon opening it was that it smelled gross.
It has an overwhelming odor of Castor Oil to me.
I checked and it is an ingredient.

 I did try it on and the formula was nice. Not sticky and the color
was very pretty. It just needs to be scented or something.
Lipglazes are $6.99 and can be purchased here.

The sample baggies were very full and easy to pot.
The ingredients were not listed on the samples but are available
on the pigment listing in the Etsy shop though it does appear
to be a generic list that is used for each color.

Pigments are $4.99 and come in a 5 gram jar.
I was not able to find any single sample baggies for sale.

 Disco is a GORGEOUS white!!!

Swatches in sunlight.

For this look I used Pale Jewel and Wild Thing

 I liked these colors however I feel like I have quite a few that are very
similar in my collection. I know every company has a close
version of the same color so it is understandable.

For this look I used Disco, So What, Another Day Another Drama
and Midnight Hour.

 These pigments also applied well. I did have a bit of trouble
with the purples. I found if I blended too much they became
gray and muddy.

Overall thoughts?
I feel like this company makes nice pigments and
the pricing for pigments is a bit below average which is nice

but because of the extremely long turnaround time and
lack of communication I have to say that I dislike this
company. I know many others have had great experiences
with Hi-Fi Cosmetics so and I hope that they will
understand that this is MY opinion and not an attack
on the company.

So tell me, Have you tried Hi Fi Cosmetics?
If so how was your experience?

Thanks so much for reading,